Privacy Policy

Last Updated: June 13, 2023

Summary

GoToAiGuy, LLC ("GoToAIGuy,” “we,” “us,” or “our”) collects personal and usage information to deliver, maintain, and improve our services. We do not sell your personal data. Information may be shared with trusted service providers for billing, analytics, and technical operations. You have rights to access, modify, or delete your data at any time.

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, or related services (the “Services”). By using our Services, you consent to the practices described in this Policy.

2. Information We Collect

a. Personal Information

When you inquire about or use our Services, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed via Stripe)

b. Data, Diagnostic & Login Information

When using our Services, you may provide:

  • Business data (e.g., logo, email templates, user info)

  • Diagnostic/crash information (with your permission)

  • Locally stored login credentials via browser cookies

c. Analytics Information

We use cookies and tools like Google Analytics to gather:

  • IP address

  • Browser/device type

  • Pages viewed and actions taken

Google Ads Notice: Google and its partners may use cookies to serve personalized ads. You can opt out at Ads Settings or aboutads.info.

d. Geo-Location Data

We currently do not collect real-time location data but may request your permission to do so in the future.

3. How We Use Your Information

  • To provide and improve our Services

  • To process transactions (via Stripe)

  • To communicate product updates and announcements

  • For internal analytics and troubleshooting

  • For marketing (with your consent)

We do not store billing details on our servers; all payment data is handled securely by Stripe.

4. Sharing & Disclosure

a. Third-Party Integrations

Users may link their account to external platforms like Facebook or LinkedIn. We are not responsible for how those platforms use your data.

b. Marketing & Publicity

With your consent, we may identify you as a customer (e.g., use of your logo on our site or case studies).

c. Trusted Service Providers

We work with third parties under contract to provide:

  • Hosting & data storage

  • Billing & fraud detection

  • Content creation

  • Customer support
    These providers are contractually bound to protect your information.

d. Legal Compliance & Security

We may disclose your information:

  • To comply with legal processes (e.g., subpoenas, court orders)

  • To investigate fraud or violations of our terms

  • To protect rights, safety, and property

e. Business Transfers

In the event of a merger or acquisition, your information may be transferred under the same policy terms.

5. International & Legal Compliance

a. GDPR Rights (EU, UK, EEA)

If you're in the European Economic Area or UK, you may:

  • Access or update your data

  • Request deletion or transfer

  • Object to processing

Send requests to: hello@gotoaiguy.com

b. CCPA (California Residents)

Under the California Consumer Privacy Act, you may:

  • Request access to your data

  • Ask for deletion

  • Learn what categories of data are collected

To exercise these rights, please contact us using the details below.

6. Data Retention & Security

We retain your data as long as needed to provide the Services. If you cancel your account, data will be deleted after a short backup retention period.

7. Public Forums

If you use community features (e.g., blogs or forums), be aware that any information you share may be visible to others and could remain even after account deletion.

8. Children’s Privacy

Our Services are not intended for users under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Policy and will notify you via email or our website. Continued use of the Services after changes are posted means you accept those changes.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy:

GoToAiGuy , LLC
Attn: Legal Department
P.O. Box 950043
Lake Mary, FL 32795
📧 hello@gotoaiguy.com

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